What a **** online experience!

So I booked a ticket to an upcoming movie on Nu Metro's website, or so I thought!<br> After giving them my details, including credit card and choosing the movie, day/time and seat I received a confirmation message, and request to have the confirmation emailed to me. So I supp**** my email...and nothing. <br> I waited the better part of the day, and with the premier booked for the next day started to get edgy as to whether I even had a booking or not. I tried their 0861 number, just goes to the same automated message \all our operators are busy""; I even used their online customer feedback form; again dead end. Then I called their head office roughly about 3pm; call went straight to voice mail saying and asked to leave a message...odd? <br> This feels like a ****; even looks like a **** - just check out their ****ty website; which ***** designed that interface and experience; its nasty bad. So; I'm left not knowing whether I have a ticket booked or not - and I ask;whats the point of offering an online ticket service if it doesn't work? or a call centre? or feedback forms? You would think that for what they charge to get into a movie...."""