TR
Toinette R
1 reviews | Active since Dec 2012
06 Jun 2019, 09:24
Thank you
Just wanted to say how nice it was to see a company care. I booked a ticket for a movie online yesterday and I made a typing error when entering my email address thus my ticket didn't share to my email. I did however take a screenshot. (Thankfully). However about 15 minutes after logging off the website someone from NU Metro phoned me to confirm if i had my reference number as their system showed an error in my email address. I think the lady's name was Juliet.
Anyway just a thank you for caring about your customers enough to phone and ensure that they can get to see the movie and have all the tools to do so.
Helpful (0)
Replies (0)0
Replies (0)