TR
Toinette R

1 reviews | Active since Dec 2012

06 Jun 2019, 09:24

Thank you

Just wanted to say how nice it was to see a company care. I booked a ticket for a movie online yesterday and I made a typing error when entering my email address thus my ticket didn't share to my email. I did however take a screenshot. (Thankfully). However about 15 minutes after logging off the website someone from NU Metro phoned me to confirm if i had my reference number as their system showed an error in my email address. I think the lady's name was Juliet.

Anyway just a thank you for caring about your customers enough to phone and ensure that they can get to see the movie and have all the tools to do so.

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