SP
Sage P

1 reviews | Active since May 2016

12 Dec 2016, 10:54

Self service terminal

<p>Good day,</p> <p> </p> <p>For the past two months i have been complaining at Nu Metro Canal Walk to the managers and various staff memebers.</p> <p>The self service terminals do not accept my mobi tocket codes and i have to end up stan**** in long ques with people purchaseing tickets.</p> <p>I have brough this to the mananger's attention on numerous occassions and each week they give me a mediocre excuse and nothing is being done about it.</p> <p>Why are their self service terminals if they do not work???</p> <p>This is unacceptable and none of the staff at Canal Walk are doing anything to fix it or to improve the situation.</p> <p>I have laid a complaint on Nu Metro's system at the cinema as well, but have been ignored once again.</p> <p>The service at Canal Walk and more so the managers i communicated with has a shocking attitude and couldn't care less.</p> <p> </p> <p>Thank you.</p>

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