Poor Sound and Picture quality - Hyde Park Nu metro

<p>I have been visiting the Nu Metro Hyde Park for over 20 years. I purchased tickets on two occassions on the 15th April and the 16th April'17 first to watch "Boss Baby" and than "Fast and Furious" on both occassions there were problems. Whilst watching "Boss Baby" there was sound but no picture, my family and I sat through the first 25 min with this problem. I asked three different employees of Nu metro to fix the problem. However it was the final straw when I asked "Neo" the manager to help and he obviously directed me to another employee. "Neo" did not take accountability and seems to no be interested. Poor service</p> <p>On watching "Fast and Furious" the next day a similar issue arose. This time there was picture however the sound was so poor that no one could hear the vocals properly. The sound also went softer and louder. By this time I was too engrossed in the movie to walk away and call for assistance. On leaving the moving two employees of Nu Metro stood in a corner of the food purchase area giving away complimentary tickets. However enoyingly they did not do so proactively - approaching patrons as they left. They rather stood aside wait for annoyed patrons to approach. Poor Service Nu metro. </p> <p> </p> <p>I have now switched to rather watching at Montecasino and Rosebank mall. </p>