POOR SERVICE

50minutes before the movie started on Sunday,the popcorn queue was such a disaster,that there was no way for us to make the movie on time if we wanted to get snacks(even when the movie started, there was no way to get some-we tried).the counter by the theaters had a smaller queue,but the cashier was still on lunch and people had to wait for him or her as instructed by another employee standing around.where in the world have you ever heard of such a thing?customers have to wait because the employee is on lunch?Perhaps before you put the sign up,no food or drink apart from your products should be bought into the cinema,you should consider your customers!your electronic ticket systems DON'T WORK.they work on my card sometimes, but not my husband's-and I see i'm not the only one complaining as per other complaints on hello peter.you know,you probably don't care because you are rolling in the pound and over charging for your popcorn etc. and laughing all the way to the bank because people are paying your ridiculous prices.we won't be seeing you again. we'd rather pay more at Cape Gate on the tickets than ever come back. if you are going to give me a generic response, save it.