1 reviews | Active since Jan 2023
Numetro staff falsely get you to download clientele app for "free" movie tickets
I am so disappointed that Nu Metro in canal walk have their staff advertising clientele policies under false pretenses. I took my daughter and her friend to the movies and as you approach the entrance you are bombarded by the staff coming up to you with the promise of 2 free movie tickets if you just download the clientele app on your phone, they promise you no deductions will be taken, I fell for it, they still tried to get both my daughter and her friend to download aswell so they could get free tickets l, we were pressed for time as their movie was going to start soon so the person who helped me tolde over and over there will be no deductions but that all my details had to be completed on the app including my bank details. I THANKFULLY did not allow my daughter and her friend to download the app as to my surprise I see I have an authoriser mandate ony bank account and on the 1st February an amount of R160 was deducted fromy bank account. I could not simply reverse the debit order as it's an authoriser debit, I contacted my bank who informed me in order for the to reverse it will cost R75 and there is no guarantee it won't deduct again the following month. I contacted clientele to inform them of what took place at your cinema and the false information the agents are giving in order for you to download the app and we'll I was told I accepted the terms and conditions and can't get my money back. How many other people have been **** to and ****med like this?, nu metro how can you allow your staff to falsely do this to people coming to your cinema, this is daylight *******. I trusted your agents when they said I'm not signing up for anything, that do premiums will be deducted and that I just had to download the app to my phone How many youngsters are having their bank accounts debited now because of lies. R160 isn't alit of money but for principal sake this is not right, what are you going to do about this, I came onto your premises and your agents **** and did this.
