NuMetro - Appalling service
<p>This communication was done on the 17-04-2017 and to date the only reply i received from </p> <p>Nthabiseng / customer care division was as follows: </p> <p>We sincerely apologize for the delay </p> <p>Kindly note that we are awaiting feedback from the Scene Club Team. </p> <p>We will revert back to you soonest. </p> <p>Thank you for your patience.</p> <p>------------------------------</p> <p>This was my original communication to NuMetro:</p> <p> </p> <p>Please be informed that I was at the Nu Metro Cinema Trade Route Mall on the 16-04-2017 and booked 2 x tickets for the 20:15 Movie Fast 8. I requested that they utilize my Scene club card in order to obtain points on these tickets purchased. The lady mentioned that I can only use it for purchasing refreshments. I find this totally unacceptable as the Scene club card was used before on ticket and refreshment purchases made. <br />It seems like there is no consistency in the procedure at this Cinema..<br />I have attached my 2 x tickets and request that this is rectified accordingly.</p>