Nu Metro Call Centre - Horrid Experience

Received pathetic service from Nu Metro Call Centre. I had called nu metro on Thursday enquiring about a movie , which I was advised that I would not book the twin seats online I have to book other seats (Kagiso from Nu Metro had advised this) , which I proceeded to do, After going through the whole process , I had a pop-up note appear after payment was made.I proceeded to call Numetro again only to be told that I cannot book online due to maintenance, if this is the case why is it not noted on Numetro.co.za?? Why was I not informed at first that there is an error on this site and I should not book? The incompetence from your staff is unbelievable! After sending numerous emails to the manager Rubaine , she still has not rep**** to any of my emails but had her staff do it, I was told that it takes 24-48 hrs to reflect back into my account - thereafter I am now told it takes 3-5 business days.

The service received is nauseating. You guys don't even deserve 1 Star - you deserve nothing at all, for someone who is always at your cinema this stomach-turning experience wants me, my family and friends to never return.