Nu Metro are the worst

I tried to buy tickets online with Numetro to go and see Spider-Man but after I had processed the payment from my side, the tickets were not issued to me so I had to call the help desk. I initially spoke to Jay Doli and she said that the refund process would take 3-5 working days to reflect back into my account which I accepted.

6 days later the refund was still not processed and I had to call again and I spoke to Maki Moloi and she informed that Jay never processed the refund and that we would have to wait another 3-5 working days for the refund to be processed .

Another 7 days pass and I had to call AGAIN today and spoke to Jay , she informed the refund again has not been processed and that I will again have to wait 3-5 working days . What kind of ******** organization are Numetro running here ?? I have never delt with a more *********** bunch of people in my entire life. If the money is not In my account in the next 3 days , I will be following legal action. It’s not about the amount of money , it’s the principle of it. I will never use Numetro again and for the rest of my days if anyone tells me that they want to go to Numetro, I will with all my might stop them from going there. Absolutely shocking service. #deathbeforNumetro