No seats available due to couples seat in a kids movie(17h30 show of The Boss baby, Cinema 4)

<p> </p> <p>I am a Cell C Getmore user and purchased vouchers before attempting to book tickets for the show through the Nu Metro website.</p> <p>After this was successfully done, i tried to use redeem vouchers against the movie which kept providing me with a site error message that my action could not be completed and i should try again(Booking was for M row - 10,11,12 ).</p> <p>After 3 tries and becoming frustrated i drove to the The Pavillion branch to redeem tickets(btw i live 5 minutes away). The self service machines did exactly the same(2 tries).</p> <p>Got to the lady at service counter to explain and she tried which was successful. By this time the seats i originally wanted to book were now taken.</p> <p>I now had to select 3 of the 4 seats available in row C, however two of the 4 would not select, so she went to get the supervisor. </p> <p>Supervisor gets there checks it out and says thats a normal price seat as its a couples seat...WHAT A LOAD OF BULL****.</p> <p> </p> <p>Firstly if its a normal price seat *** would youll even have an affiliation to any rewards program???</p> <p>Does it not defeat the purpose, we surely don't join rewards programs to pay the normal price!!!</p> <p> </p> <p>Secondly *** is a couples seat doing in a kids movie, surely all the seating should be open(especially for kids movie) and not restricted.</p> <p>Looking at it from a profitability perpsective, Does Nu Metro take a loss on that particular seat each time a kids movie is viewed in Cinema 4?? Cause they sure as HELL did today as i was not thrilled... not to mention how blantant and unapologetic your so called supervisor was.</p> <p> </p> <p>So hell with Nu Metro if me and my family are going to be treated in that manner. </p>