1 reviews | Active since Mar 2017
Horrible service at nu metro canal walk
<p>Last night me and my fiancé decided to go to Nu Metro Canal Walk, to watch Logan. I've booked VIP tickets online to avoid lines and simply for the luxury feel we've experienced at V&A waterfront. We stood about 25 min in the line which is not normal when booking VIP tickets. Eventually we got to the counter to order, i ordered popcorn, drinks and asked for a cremé bruleé dessert, i was told we running sort on dessert, I then said ok can i have the chocolate brownie, I was then told there is no desserts. I then only ordered the popcorn, slushes and 2 café mocha's. As we got to our seats and settled in the waiter brought out café mocha's in 2 takeaway cups and 15 minutes later brought the people in the front row a tray with glass cups, sugar etc, at this point i was veru ****ed. Eventually before the movie started i saw another waiter coming in with a tray full of desserts bringing it to the people in the back row of the cinema. Im really disgusted with this service, i don't know if this is a race issue or whatever the case may be, this is unacceptable to give certain customers special privileges and the rest get treated like they not important.</p>
