HIRE A HOMELESS PERSON TO MANAGE CANAL WALK...WILL DEFINITELY DO A BETTER JOB!!!

<p>I've been going to the cinema in Canal Walk for many years and always had a good experience with the staff and service thanks to the previous Manager Jonathan and the Manager before him Eugene...</p> <p>Two weeks ago I took my kids to the movies in Canal Walk and as I came out after the movie the girl at the door stopped me and said I must go pay for the movie I watched. I was shocked and ask her why she think I didn't pay. She told me her Manager told her I didn't pay for my movie. After I showed her my ticket to prove that I played she then turned her story saying she was told there was people in the cinema that did not pay.</p> <p>I tried to get hold of the Manager but suddenly she was not available. </p> <p> </p> <p>Last night I again took my kids to the Cinema in Canal Walk to watch the new Spider-Man movie in 3D....spent R420 for three VIP tickets. The guy at the ticket fest forgot to swipe my scene club card.</p> <p>I go to the VIP area and order a few snacks and going through the Menu provided I order from the menu three hot chocolates. I was told "sorry sir we are out of stock". I luckily got the Block Buster and a future combo.</p> <p>Going in the cinema to watch the movie a couple sitting next to me got removed form the cinema as there tickets was double booked the sad thing was they were still eating food.</p> <p>It is disgusting how the more you pay the worse the service. This business is so badly managed, you can see the STAFF is no longer happy. SERVICE has gone down the drain. STOCK should be managed to ensure you don't run out of things you advertise in your new menus.</p> <p>Get You Act Together !!!!</p> <p> </p> <p> </p>