Excellent service received fromDudu Ngutshana

I had pre-booked Fast & Furious 9 tickets for my family of 15 and I. Due to the Presidents speech , covid19 and us moving to lock down Level 3, I noticed the times had changed from 18:45pm to 18:00pm and a couple more screens had opened up due to the movie being in demand. I did not receive new booking confirmation or notification that the times had changed so I called in to confirm our seating were still valid. When I called, I was request to drop helpdesk an email to receive any assistance which was frustrating!!. I received excellent customer service from Dudu Ngutshana and she even went an extra mile to give my family seats all in the same rows and called me personally to confirmed it. Thank you Dudu for going the extra mile, very much appreciated.