Bad service delivery and absence of staff at Nu Metro Canal Walk

Would like to express my extreme disappointment with Nu Metro Canal Walk. Unbelievable that only ONE terminal of the 6+ was in working order. There were NO staff members visible to assist anyone on the floor. Despite the "social distancing" notices all over the floor, only ONE self-help terminal working?? Then, at the service counter there was only ONE staff member assisting with refreshment sales and assisted ticket sales. Seeing that the entertainment industry has - like all other industries during Covid - a tough time surviving, it astounds me that on a day where most learners are done with exams and a day and evening where Nu Metro offers their discounted tickets (Wednesdays), this is what customers face. I have even taken pictures to prove the chaotic situation. Unacceptable, Nu Metro!