Bad communication and lack of effort to assist Customers

<p>We are loyale Nu Metro Customers but after bad experience we wont be going back soon.</p> <p>&nbsp;</p> <p>My wife, Kids and I were turned away at the cinema entrance due to age restrictions on the particular movie, which is fare but -&nbsp;</p> <p>When we purchased the tikects at the kiosk we were not made aware of any age restrictions and we clearly stated that we have 2 kids with us</p> <p>We accept the fact that we could not go in, but no effort was made to accomodate as with another movie and we had to leave with very dissapointed children, foods and drinks.</p> <p>&nbsp;</p> <p>Dissapointed loyale Customer.</p> <p>&nbsp;</p>