Absolute terrible service
<p>On the 30/01/217 I tried to buy 4 tickets online on Numetros website. Pushed in cc details and went on to confirm. During the confirmation the website/screen froze, the payment went through but Nu metro did not issue my tickets. Anyway long story short I waited 2 days to see of they will take the amount off my cc seeing that they didnt issue the tickets and like clock work they took the money. I then logged a complaint online, the helpdesk phones me and says they can't see any payment I must forward my bank statement. The next day 03/02/2017 I forwarded my bank statement to Nu metro to prove that they have deducted the R280 for the tickets that I never received. Subsequent to the first complaint I then laid a complaint again on the website, but this time no one responded. </p> <p> </p> <p>I would like to know when exactly do you think you must pay me back? Taking the money was quick and easy but her I sit 15 days later and have not received my refund. You guys are ******* and I will never use that online website or recommend any one to use it again. </p> <p> </p> <p>I want my money back ASAP!!!!!!</p> <p>Thank you.</p>