Who the hell authorized a debit order for 18 July??? No calls or emails to arrange anything mxm!!!

Appalled at how you can just go into my account in the middle of the month and deduct a whole R350, who authorized that??? Who did you call to arrange that??? You people don't even know people's circumstances and just go into people's accounts unauthorized which is really a crime!!! Secondly, who has money on the 18 of the month??? Again is that an arrangement I made??? Where's the papers or telephonic conversation of me agreeing to this??? I want proof, signed documentation and a telephonic recording to hear where I made this arrangement!!! You take us for fools with no consumer rights which is pathetic honestly. You have no regard for consumers, now who is gonna cover the unpaid in my account coz I never authorized this!!! I don't even work, not sure where you think I'll be getting 350 from just out of the blue, no prior arrangements whatsoever!!!