RM
Raesibe M

1 reviews | Active since Jun 2015

17 Jun 2015, 12:54

What happened to my TV license account

My TV license account was handed over to Nudebt management company because it was in areas. I was called by a certain lady from the Nudebt management company in 2014 to make payment arrangements. I agreed with her to pay R200 per month up until I settle the account. I started paying on the 15 August 2014, then again on the 21 October 2014, again 28 November 2015. After November payment I received a call from nudebt management company saying that they are giving me a discount of R646.00 provided i make once off payment of that amount and my account will be paid off. I did not have that cash by that time, i asked that lady to pay it in two months. She agreed and i paid R320 in December 2014 and On the 15 January 2015 i made my last payment of R326 as per agreement and i never received a call from them until i received a call from VVM Company on behalf of SABC saying my account is in areas. I told them my account has been settled with Nudebt management company in January, they said they got my account from SABC. I then send email to Nudebt management company on the 22 April 2015 to seek clarity on what happened to my account i never got reply from them.

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Replies (1)
Nu Debt Management
Nu Debt Management's reply22 Jun 2015, 10:20
Official
Hello Lmothiba,

We acknowledge the receipt of your complaint.

Please be advised the settlement of R646.00 was received.

We have contacted the SABC HEAD OFFICE for the rehabilitation of your TV licence account.

Your TV licence account was escalated for rehabilitation ,we will follow up tomorrow to find out if rehabilitation process was finalise.

Will revert back to you once done.

Kind Regards

NuDebt Management (PTY) Ltd