1 reviews | Active since Jan 2016

19 Apr 2016, 19:08

unauthorized debit order by Telkom

Dear Nudebt,<br> <br> Please note that this is an unauthorized debit order by Telkom and amounts to identity theft. I do not own/have a mobile account/contract with Telkom.<br> Firstly, I have 3 reference numbers with Nudebt pertaining to this same problem which started in November 2015. All 3 reference numbers are not separate issues they all relate to the same unauthorized debit order. <br> Please review the reference numbers:<br> a) ***8<br> b) ***<br> c) ***0<br> Secondly, I have visited Telkom at the Pietermaritzburg Midlands Mall branch to inform them of this constant problem.<br> Thirdly, I submitted (to Mokgadi Maake) to Nudebt Affidavit, Bank Statements and proof of residence and ID of this unauthorised debit order. When ever I get an sms from Nudebt I call your company to explain that I comp**** to your requests for these documents and that all three reference numbers are the same problem. (Please see attached same documents). I also submitted these documents through the Telkom branch. <br> Fourthly, prove to me that I am in breach of contract, show me my signature on the mobile contract application form??????<br> Please note that I have filed a complaint to consumer protection on this issue.

0
Replies (1)
Nu Debt Management
Nu Debt Management's reply04 Jun 2016, 08:48
Official

Good day

We acknowledge the receipt of your complaint

Please be advised that your account was closed with NuDebt Management (Pty) Ltd

We apologise for the inconvenience caused

Kind Regards

NuDebt Management (Pty) Ltd.