BG
Banisha G

1 reviews | Active since Feb 2012

30 Jan 2016, 12:51

Unauthorised Debit

Good Day<br> <br> Please be advised Nudebt Management debited my account twice 25/01/2016. Without my permission, upon querying they advised they were authorised by Altech Auto to debit my account.<br> I am the account holder how can they not contact the account holder regarding the debit . I did not authorise this debit. Nor does Altech have the authority to authorise a debit on my account with out my consent. <br> <br> I need the documentation for this and you authorised I taking this to PASA and the Ombudsman

0
Replies (1)
Nu Debt Management
Nu Debt Management's reply08 Feb 2016, 17:14
Official
Hello Bani01,

We acknowledge the receipt of your complaint.

Please be advised that Nudebt Management is a debit order service provider for Altech Auto page.

We receive handover files from Auto page to debit, these accounts are handled by our administration department.

For more information on the debit order running on your account kindly contact Altech Auto page directly on ***

Kind Regards

Nudebt Management (PTY) Ltd

Best regards,