CB
Cindy B

1 reviews | Active since Jun 2012

31 Mar 2015, 06:16

Unauthorised debit

So after the missing debit order for autopage was finally sorted out last month, for the complete outstanding amount, and my services finally reactivated....2 debit orders went off now within an hour of each other! For R1500 and R1000 from this company.! Along with the normal due debit order from autopage, which is all I owe! So the debit order of last month was also taken by nudebt, that is why autopage never picked it up till much later. And now nudebt is taking more money than what is owed! So somewhere they are not communicating! Yet nudebt took the full outstanding amount last month, so they should know there is nothing outstanding anymore! This is absolutely pathetic! And never have i agreed anywhere that the company of nudebt my debit my bank to begin with! They don't even contact you, not a call or sms, nothing! This I will be taking further.

0
Replies (1)
Nu Debt Management
Nu Debt Management's reply31 Mar 2015, 09:33
Official
Hello CindyBarnard01,

We acknowledge the receipt of your complaint.

Please be advised that NuDebt Management (Pty) Ltd is a debit order service provider for Altech Auto page.

We receive handover files from Auto page to debit ,these accounts are handled by our Administration department and not by call centre.

For more information on the debit order running on your account kindly contact Auto page on *** .

Kind regards

NuDebt Management (Pty) Ltd