TE
Talia E

1 reviews | Active since Dec 2013

28 Nov 2016, 13:45

Unauthorised Debit

<p>I have been incorrectly handed over to this company by Telkom Mobile due to me owing R2500. I do not have debt on my account. </p> <p>These are the worst people to tide all with! They debited my bank account without any authorisation from me beforehand. I reversed the debit and have called into their offices only to be told that they have my file and it shows I owe this money, they got the authorisation to debit me from Telkom. </p> <p>I find this to be extremely ******* as telkom have no authority to give a company the right to debit a bank account they do not own. </p> <p>Nudebt do not apologise and do not take what I say seriously, they keep reciting their script at me no matter how many times I try to get through to them. </p> <p>I hope someone has the guts to take these people to court for their ******* unauthorised debiting of bank accounts. </p>

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Replies (1)
Nu Debt Management
Nu Debt Management's reply01 Dec 2016, 09:22
Official

Good day

We acknowledge the receipt of your complaint.

Please be advised that NuDebt Management is a debit order service provider acting on behalf of Telkom.

We receive handover files from Telkom mobile to debit .

Please be advised that we have escalated the above matter to Telkom.

We will revert back to you once response received.

Kind Regards

NuDebt Management (PTY) Ltd