1 reviews | Active since Jul 2016

01 Sept 2016, 10:55

******* at TELKOM and NUDEBT Useless Staff !!

<p>I’ve had the unfortunate experience of dealing with Telkom and Nudebt for the past month or so and I must say if Telkom continues doing business like this they are better of opening a circus with the Bunch of clowns they have over there, so sad. No Jokes I’m serious!</p> <p> </p> <p>I’ve had to deal with *********** staff at Telkom for Far too long, View my past reviews and you will know how app the service is at Telkom</p> <p> </p> <p>The latest Clown I’ve had to deal with was Zinhle Gumede - ********** <p> </p> <p>Zinhle provided me with a bank account number (apparently Telkom bank Account) for me to do a deposit into , I requested her to mail me the number so I would have back up in case she Ran off with the money and it seems like that’s exactly what she has done.</p> <p>After providing confirmation of the Eft into the Account via email and trying to contact Zinhle countless times, I have not had any contact from Zinhle to confirm Receipt of the Funds, via email or telephonically</p> <p>The Deposit had been done on the 12th of August and it is now September, does It take this long to confirm, I think not, I can only come to the conclusion that Zinhle Provided me with a ********** Account number to do the Deposit into and now is attempting to avoid me.</p> <p>I have copies and names of all involved including the Nudebt staff who amazingly can’t respond to mails, maybe their fingers have shortened and they cannot reply to emails when requested.</p> <p> </p> <p>If this issue has to drag on any longer I will be forced to open a case against the Following and if telkom can’t help, trust me Small claims court will.</p> <p>Please can one of the clowns from either company sort this issue out before I decide I need to escalate it further.</p> <p> </p> <p>@Nudebt the 3 People I have dealt with from Your side</p> ********** ********** ********** <p>all 3 have been sent copies of confirmation of payment into the requested account and were asked to liase with Telkom and confirm if payment was received but amazingly all 3 cannot even respond let alone do the requested</p> <p> </p> <p>Copies of all correspondence with all involved can be issued upon request.</p> <p> </p>

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Replies (1)
Nu Debt Management
Nu Debt Management's reply13 Sept 2016, 11:26
Official

Good day

We acknowledge the receipt of your complaint.

Please be advised that we currently looking into this matter and will revert back to you soonest.

Kind Regards

NuDebt Management (PTY) Ltd