Terrorizing is their speciality

I have no words to describe the frustration in dealing with these people. Your words and emails fall on deaf ears. Tekom messed up an account of mine and instead of crediting me for the amount they incorrectly invoiced, they decided to hand me over to these people! Their call centre call me an average of 10 times every single day from Monday to Saturday. You can explain the situation and they respond that they will continue calling me hourly until I bring them proof. I respond to emails, they ignore them. I have never dealt with such a dysfunctional, pointless system. I pity anyone who has to resolve a situation with them, as you are on your own in the mess!!