Terrible service

New dubt manager has been calling me regarding an mtn account that I thought I had been over n done with from Flippin 2017!!anyeay. For my own sake I needed up paying them so that I can clear my name. Now I need a paid up letter that they promised to provide and I am struggling to get. Never listen to these ppl. Bunch of ***** and very ***********. Their communication is also very terrible!!