1 reviews | Active since Mar 2022
Telkom/ Nudebt debit orders
I cancelled the Telkom contract last year October 2021. Seeking help from Telkom and Mondo is useless. when opening the account they are very helpful but when it comes to customer care and service they are pathetic. Apparently I have been handed over to DEBT COLLECTORS being Nudebt. Telkom showed no courtesy in contacting me to say that I had an account balance. When I went into the Telkom store the consultant phoned telkom billing department who told me that I have been handed over and they can do nothing and I can only phone Nudebt to ask them not to pass the debit order and pay at Checkers. I have emailed Nudebt yesterday and have received no response. Moneys are just being debited randomely out of my account and why is this?? If Nudebt fails to contact me by the end of April 2022 i will be forced to go to the bank and report them as ***** transactions.
Good day,
Thank you for bringing your concern to our attention.
We strive to provide the best possible service and when you feel that it fails to meet your expectation, it’s important for us to know.
Please note that we have responded on your email, as soon as we receive the cancellation correspondence we will make a follow up with Telkom,
In the meantime we will place your account on hold until the matter is sorted.
Please feel free contact us if there is any query that you would like us to assist on.
Kind regards
NuDebt Management
Good day,
Thank you for bringing your concern to our attention.
We strive to provide the best possible service and when you feel that it fails to meet your expectation, it’s important for us to know.
Please note that we have responded on your email, as soon as we receive the cancellation correspondence we will make a follow up with Telkom,
In the meantime we will place your account on hold until the matter is sorted.
Please feel free contact us if there is any query that you would like us to assist on.
Kind regards
NuDebt Management