RS
ROBERT S
1 reviews | Active since Nov 2015
19 Jan 2016, 01:58
STOP THE HARRA*****T
I wrote to you and they rep**** but nothing at all has been done even though i sent them proof of payment. Today i receive a letter of demand. how can i get these people to stop harassing me. it is like the right hand does not know what the left-hand does. they are causing me to get ill. PLEASE PLEASE HELP ME.
Helpful (0)
Replies (1)0
Replies (1)
Nu Debt Management's replyOfficial
21 Jan 2016, 08:42Hello ORIGINALVIXEN,
We acknowledge receipt of your complaint.
Kindly be advised that yes, your proof of payment was indeed received by our offices.
However, because there is still an outstanding amount on this account;
Payment reminder emails and/or sms are sent out to you.
Please note that these messages serve as payment reminders,
and is sent via an automated system.
Also be advised that these messages goes out to all active and outstanding accounts.
Therefore, you will be receiving it until such a time that there is a R0.00 balance outstanding on the account.
I do trust that the above said is to your complete understanding.
Kind Regards,
NuDebt Management (Pty) Ltd.
We acknowledge receipt of your complaint.
Kindly be advised that yes, your proof of payment was indeed received by our offices.
However, because there is still an outstanding amount on this account;
Payment reminder emails and/or sms are sent out to you.
Please note that these messages serve as payment reminders,
and is sent via an automated system.
Also be advised that these messages goes out to all active and outstanding accounts.
Therefore, you will be receiving it until such a time that there is a R0.00 balance outstanding on the account.
I do trust that the above said is to your complete understanding.
Kind Regards,
NuDebt Management (Pty) Ltd.
Nu Debt Management's reply21 Jan 2016, 08:42
Official
Hello ORIGINALVIXEN,
We acknowledge receipt of your complaint.
Kindly be advised that yes, your proof of payment was indeed received by our offices.
However, because there is still an outstanding amount on this account;
Payment reminder emails and/or sms are sent out to you.
Please note that these messages serve as payment reminders,
and is sent via an automated system.
Also be advised that these messages goes out to all active and outstanding accounts.
Therefore, you will be receiving it until such a time that there is a R0.00 balance outstanding on the account.
I do trust that the above said is to your complete understanding.
Kind Regards,
NuDebt Management (Pty) Ltd.
We acknowledge receipt of your complaint.
Kindly be advised that yes, your proof of payment was indeed received by our offices.
However, because there is still an outstanding amount on this account;
Payment reminder emails and/or sms are sent out to you.
Please note that these messages serve as payment reminders,
and is sent via an automated system.
Also be advised that these messages goes out to all active and outstanding accounts.
Therefore, you will be receiving it until such a time that there is a R0.00 balance outstanding on the account.
I do trust that the above said is to your complete understanding.
Kind Regards,
NuDebt Management (Pty) Ltd.