Stop the Harassment and Get Your Facts Straight!

I've been dealing with harassment from Nu Debt for the past 12 months, and it's beyond frustrating. They keep sending me threatening messages, claiming I owe ER Consulting, even though I have a statement that clearly shows my balance is R0. On top of that, they say they've put a trace on my account and keep charging me for the SMSs they send. This whole situation is ridiculous and reeks of incompetence from both Nu Debt and ER Consulting. To make matters worse, their doctor misdiagnosed me in 2022, which almost cost me my life, and that's where this nonsense all started. I just spoke to one of their agents, and he had the nerve to ask me to send proof that I don’t owe anything, when I was looking right at it. Am I supposed to be your client now? Why don't you get your paperwork straight before sending these threats?