MZ
Mbali Z

1 reviews | Active since Sept 2021

20 Jul 2023, 14:38

Stop Harrasing me and get your facts straight

Sir/Madam

Hope this email finds you well.

I've answered numerous calls from your company and have continously told your agents.

My internet with Telkom just stopped working from nowhere on the 14th April 2023. I had to call them and find out what was wrong and because they did not have the decency of calling a paying customer about whatever the fault was. I was then told my contract with them has ended in the middle of the month 😳 and that was that. They kept debating from my account end of April, May and June I think. For what? I no longer have internet from them so what am I being charged for?

Your agents have called me numerous times and I have told them the story over and over again. They promise to call Telkom and get back to me but that never happened. Instead you keep bombarding me with irrelevant emails without any facts.

Until you have full information and a response from Telkom about my query don't ever call me or mail again because both you and Telkom will be exposed by myself.

Thank you

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