1 reviews | Active since Nov 2012
Still receiving sms messages on paid up account
I have paid my x-rays account in full in May 2015, sending proof of payments on various occasions. I still receive messages that I owe money on this account. Last week I phoned, the lady I spoke to said they will phone me back, no one returned my call. On 6 October 2015 I received a message that I owe money. Today, 8 October 2015, I received another sms claiming that I owe R 304.10. I once again phoned, this time I was told I owe R 154.10, as they are using two different systems. How on earth can you run a business using two different systems that shows different amounts owing. The account was settled in full on 25 May 2015, there is absolutely no amount outstanding. I was told that they will give the information to the credit department, and if they are able to locate the payment, they will allocate it to my account. I am furious!!
We acknowledge the receipt of your complaint.
Please be advised that we have confirmed your payment with Diagnostic Radiological Services .
Your account has been confirmed as paid up ,paid up letter was sent via e-mail for your perusal.
We apologize for the inconvenience caused.
Kind Regards
NuDebt Management (Pty) Ltd
We acknowledge the receipt of your complaint.
Please be advised that we have confirmed your payment with Diagnostic Radiological Services .
Your account has been confirmed as paid up ,paid up letter was sent via e-mail for your perusal.
We apologize for the inconvenience caused.
Kind Regards
NuDebt Management (Pty) Ltd
