Revolting service!

My account was debited on Friday 2 Dec with the amount of R2678.19 (ref NuDebt TELK502...). Since then my internet and lines have been suspended(cannot work).

Called the following numbers, feeling like I am being pushed from post to post and no one can seem to resolve this simple query:

*** - 8 times (call centre) - Get told the same thing over and over - "send the proof of payment", "im transferring you", as normal....the call drops.

*** - 4 times (Queries) - Agent kept repeating "telkom" to me without hearing my complaint. I ended up hanging the phone.

*** - 3 times ( Debit order department ) - no answer

After being transferred, spending around R200 worth of airtime to call a company that doesnt seem to have the customers best interest at heart, my lines are still suspended. It has been a week, and all I am being told is "Payment is not reflected".

Any advice on how to go about this?