LB
Linda B

1 reviews | Active since Aug 2024

11 Aug 2024, 13:51

RAIN DOES NOT KEEP THEIR WORD AND HANDA YOU TO NUDEBT. NO WAY TO CONTACT RAIN ON EMAIL AS ITS PROOF.

I have sent 48 emails and phoned 5 because of a daily harassment on a 30 day sim card that i stopped using last year. They agree but no response from their " supervisor" or their collections department. They threathen and i answer within minutes. I have proof, i have the Rain website that says 30 day and the card doesnt work. No need to give notice but these people keep on harassing me. I am seriously upset. 48 emails. So that means 48 threats. I decided to reaend all again today so tomorrow the will have all 48 lined up. Hopefully they will then respond. Why are the service so bad???? They cannot provide the " recorded" conversations. Nor can they provide the signed contract. Nor can they provide the proof on any website to say if a 30 day prepaid needs to be cancelled. They want 5 months of subscription from me. Although their rep told me the sim was stopped used 2 weeks before the 30 days ran out. So please be careful about Rain. My first conversation said its a mistake they will fix it and then they handed me over. Please cannot we not get Starlink. I am so over the bad reception and service from these companies

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