Poor Handling of Settled Account and Harassment from Debt Collectors

I am extremely disappointed with the way Cell C has handled my account. Despite having made full payment to HP Attorneys and providing proof of payment, I continue to receive harassing and threatening emails from Nu Debt claiming that my Cell C account is overdue and that I will be handed over to the credit bureau.

It is unacceptable that after settling my account in full, I am still being subjected to unnecessary stress and ************ due to poor internal communication between Cell C and their appointed debt collectors.

I urge Cell C to rectify this issue urgently, update their records to reflect my payment, and ensure that no further action is taken against my name. Customers deserve better after fulfilling their obligations.