SM
Sydney M

1 reviews | Active since Aug 2010

14 Dec 2016, 14:33

Pathetic Service

<p>I had an account that I have settled with Nudebt on the 31st of October 2016 and I was promised that my settlement letter will be e-mailed to me within 7 working days. After 7 days I enquired about the letter and I was told that the request was sent to their department which is dealing with those things. Since I have being making enquiries every week and I'm been taken from Pillar to Post. This is a pathetic service from this provider and it is unacceptable. All I request is proof that I have settled the account.</p>

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Replies (1)
Nu Debt Management
Nu Debt Management's reply20 Dec 2016, 13:31
Official

Good day

We acknowledge the receipt of your complaint.

Kindly be advised that paid up letter was send to you via e-mail.

We apologise for the inconvenience caused.

Kind Regards

NuDebt Management (PTY) Ltd