Nudebt & Telkom collusion
Nudebt have been phoning me every week for last 4 weeks for a R1.00 shortpayment on a R116.00 amount paid to Telkom end Jan 2022. Terrible manners as contact centre person insists on my ID before she will answer any questions. Have sorted the R1.00 with my next monthly payment. Nudebt want me to pay them! Told them was never going to happen. Prime example of money being siphoned from Telkom for irrelevant issues.
Helpful (0)
Replies (1)0
Replies (1)
Nu Debt Management's replyOfficial
04 Apr 2022, 09:20Good day,
Thank you for bringing your concern to our attention.
We strive to provide the best possible service and when you feel that it fails to meet your expectation, it’s important for us to know.
We have used your I.D number and also the cell number to open your account on our side, but we could not pick up any account. Please provide us with the account reference number in order for us to assist you accordingly.
We will be happy to hear from you soon
Nu Debt Management's reply04 Apr 2022, 09:20
Official
Good day,
Thank you for bringing your concern to our attention.
We strive to provide the best possible service and when you feel that it fails to meet your expectation, it’s important for us to know.
We have used your I.D number and also the cell number to open your account on our side, but we could not pick up any account. Please provide us with the account reference number in order for us to assist you accordingly.
We will be happy to hear from you soon