CE
Carika E

1 reviews | Active since Sept 2015

23 Sept 2015, 14:05

Nudebt Management *********** staff

Received message that I must pay R6611.03 on Telkom mobi.<br> <br> Phoned and spoke to Jeanette Monye (please send us an affadavit to [Email Removed] that you don't have a Telkom account, then we will clear your name). Sent on 15/07/2015.<br> <br> I phoned 15/09/2015 at 14:10 and spoke to Thandwa. She said that I used the incorrect email address. I asked her to please email me the correct email address, so that I am covered. At 14:30 I phoned again and spoke to Thandwa, I told her that I am still waiting for her email which she rep**** mam didn't you receive it? I will send it again. Will you kindly send this email to the correct department and cc me on the email. I expect you to clear my name ASAP as this was not my fault or account. <br> Sent to same email address on 15/09/2015<br> <br> Another message 23/096/2015<br> I phoned immediately and spoke to Palesa Rakasa. I explained to her my previous communication with Nudebt. She said I must consult with my attorney if I receive another message from them.<br> <br> No service, *********** staff, ...!<br> They leave me with no other option but to sue Nudebt management.<br>

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Replies (1)
Nu Debt Management
Nu Debt Management's reply25 Sept 2015, 12:23
Official
Hello CarikaErasmus,

We acknowledge the receipt of your complaint.

Kindly be advised that the e-mail you referring to we have sent a response on that.

We have received an email from yourself and a reply was sent to you on the 17/08/2015

Kindly provide us with proof of residence as per our previous request.

Your assistance in this will be highly appreciated.

Kind Regards

NuDebt Management (Pty) Ltd