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Maryann M

1 reviews | Active since Nov 2024

18 Nov 2024, 13:18

NuDebt Harrassment

Accounts Overview:

I have only ever had two accounts with Telkom: One is active and paid monthly. The second was settled in full, as confirmed by a paid-up letter from Blake and Associates dated 15/05/2023. Initial Issue:

NuDebt claimed I owed money on the second (already-settled) account. Despite providing proof of payment and Blake and Associates’ confirmation, NuDebt persisted in demanding additional documentation. Other agencies like VVM and Debtin accepted the same proof without issue. *****ulent Debit Order:

NuDebt debited my bank account without authorization, even after receiving proof of settlement. I requested a reversal of the debit, which they have not yet processed. New Claim of a Third Account:

NuDebt now alleges I owe money on a third Telkom account, which I have no knowledge of. I demanded proof of this account (including my signature on any agreement) and a statement explaining the amount owed, but they have yet to provide satisfactory evidence. Harassment and Negligence:

NuDebt’s handling of this matter has been unprofessional and harassing. Their inability to resolve the issue, despite multiple submissions of proof and their baseless claims, has caused unnecessary stress.

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