TH
Tyrone H

1 reviews | Active since May 2013

02 Jul 2015, 12:26

Nudebt does nothing

I keep getting phone calls and emails from Nudebt on behalf of Telkom mobile stating that my account is in the areas by R369 for May 2015, I paid my account in full on the 26 May as I always do on the 26th now two weeks after that they started with everything. When I spoke to them they said I must email my proof of payment which I did two days later they phone me again so I email again. I've faxed it though and emailed it through 4 times now and I'm still getting emails and phone calls. I am sick and tired of this when they have all the proof and still do nothing. If this is the service you get I don't recommend Telkom mobile to anyone.

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Replies (1)
Nu Debt Management
Nu Debt Management's reply04 Jul 2015, 10:36
Official
Hello Skywalker_tie1,

We acknowledge the receipt of your complaint.

Please be advised that we have sent your payment of R369 to Telkom for confirmation.

We will revert back to you as soon as payment has been confirmed

Kind Regards

NuDebt Management (PTY) Ltd