AB
Anton B

1 reviews | Active since Jan 2014

17 Aug 2015, 15:03

Nudebt delaying responce for profit

Nudebt Management is sending sms telling me to pay tv licence, I try to get my tv licence number so I can pay but SABC never responded to my emails, enyway I phoned Nudebt a couple of months ago asking them to phone me back with the details, they never did. I forgot about the situation now they want to charge me penalty fees for not renewing, I phoned them this morning explained that the penalty fees I will not pay since it is them that is *********** and not came back to me like they guarenteed, the call centre agent took my email and said I can pay R200 something and she will email the correct amount with the EFT details. Its been about 8hrs and no email has been sent, they probably now trying to delay so they can add more late fees. I am unsure if they are ******* or ***********?

0
Replies (1)
Nu Debt Management
Nu Debt Management's reply18 Aug 2015, 12:15
Official
Hello antondebeer,

We acknowledge the receipt of your complaint.

Referring to your complaint you stated that you have contacted NuDebt Management a couple of months ago.

Take note that the only incoming call received from yourself was for yesterday.

Sms'es was then send to yourself with payment details and TV licence number included.

On the 12/08/2015 e-mail was sent out with all the easy pay point information with banking details as well as EFT details.

Electronic / EFT transfers can be made into the following bank account:
Account Name: SABC TV Licence
Bank Name: ABSA
Account Number: ***
Branch Code: 33 51 05 24
Deposit Reference Number: ***

Hope the above information will be of help.

Kind Regards

NuDebt Management (PTY) Ltd