1 reviews | Active since Jul 2016

29 Jul 2016, 09:34

Nudebt committing *****!!!

<p> I will be opening a case of ***** against Nudebt for ********ly debiting my bank account , AFTER!!!! i took my time to respond to your pathetic sms notifying me of an account being handed over to you. I informed you that there is ********** activity on the account and that the account is a query due to this, i got one pathetic respons via e-mail, to which i AGAIN repsonded, then hear nothing from you, and then you dare to debit my account!?! On what grounds do you see fit to just debot a persons account??</p> <p>I want you to know that i, myself, work for a credit and risk management company. I know my rights according to the National Credit Act, i know the suppliers rights, the consumers rights and any third parties rights. </p> <p>You are as *********** as Telkom! Actualy worse considering you clearly dont know the laws as your job would entail you too.</p> <p> <br />Please do me a favour and list me on any and every site you want to! </p> <p>You will be held liable for my legal fees and again i will let you know that a case a ***** is being opened against Nudebt and Telkom! </p>

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Replies (2)
Nu Debt Management
Nu Debt Management's reply04 Aug 2016, 07:49
Official

Good day

We acknowledge the receipt of your complaint.

Please be advised that your account was handover to NuDebt Management for collection.

Kindly take note that when account was handed over on our side there is no notification that ***** dispute was logged with Telkom

We did advised you to forward the following documents.

  1. Affidavit stating that you never took out contract with Telkom
  2. Proof of residence
  3. Copy of id documents

As soon as you provide us with the above we will then escalate the matter to Telkom for investigation.

Awaiting your response

Kind Regards

NuDebt Management (PTY) Ltd

's update04 Aug 2016, 08:26
Reviewer Update

Again i will tell you, i DID respond to your request for documentation.

Telkom has all of my documents and i will NOT resend them!

How is it that you cannot even bother to pick up a phone and call me to resolve this??

You also cannot even offer an explanation for daring to try and debit my account!

I have lodged a complaint against yourselves and Telkom with the National Credit Act and the ombudsman .