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Malusi M

1 reviews | Active since Feb 2025

13 Feb 2025, 10:30

Nu Debt Management is a partner of MTN where MTN associates itself with the most unprofessional company to do its debt collection

Worst company ever to ever deal with that has the most disgusting customer service.Consultant within the Customer service department literally hang up on you while you requesting for assistance, consultants will cut the call if you ask to speak to a floor supervisor or say that supervisor are all in a meeting you should call after a hour and when you call again it's the same story where they tell you call after a hour. I've been requesting for a statement and it has been 4 days just to get a statement of my account and still today no assistance, consultants will tell you that they can email or send you a statement they have to send your request to the queries department which aren't contactable. I spoke to a gentleman of the name Cebo which literality cut the call on me will i was still explaining.

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