NU DEBT MANAGEMENT INCOMPETENCY/UNHELPFUL/RUDE/USELESS ACCOUNTS DEPARTMENT???

I HAVE NEVER HAD TO DEAL WITH SUCH ***********, RUDE, UNHELPFUL COMPANY IN MY LIFE.

I GET ITC LISTING THREATS ON A DAILY BASIS FOR AN ACCOUNT WHICH HAS BEEN PAID ALREADY. REQUESTS TO SPEAK TO A SUPERVISOR OR MANAGER ARE MET WITH "UNAVAILABLE/IN A MEETING/ON LUNCH/ETC". THIS HAS BEEN GOING ON FOR OVER 4 MONTHS.

I RECEIVED AN EMAIL EARLIER TODAY, 12 FEBRUARY 2024 FROM NU DEBT SHOWING A ZERO BALANCE? ABSOLUTELY LUDICROUS THAT AFTER RECEIVING THE STATEMENT, I AM STILL RECEIVUNG SMS'S OF BLACK LISTING.