mL
marica L
1 reviews | Active since Apr 2018
16 May 2022, 10:59
Nu Debt and Telkom
It is a pity that you cant give 0 stars. I am so unhappy with nudebt. They decide without any consent or go-ahead from the client to debit an account on any date they please. Now the debit order did not go trough because it was the wrong date and my bank fines me R115, WHO IS GOING TO PAY THE R115. This was not my fault it is nudebt that has terrible administration skills and no one answers the phone for a query at number ***. I hope Telkom gets a new provider sooner rather than later.
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Nu Debt Management's replyOfficial
07 Jun 2022, 16:27Good day,
Thank you for bringing your concern to our attention.
We strive to provide the best possible service and when you feel that it fails to meet your expectation, it’s important for us to know.
Please provide us with your Telkom reference number as well as your contact details and email address.
Kindly provide us with the debit order description reflecting on your bank statement
In order for us to assist you accordingly.
Kind regards
NuDebt Management.
Thank you for bringing your concern to our attention.
We strive to provide the best possible service and when you feel that it fails to meet your expectation, it’s important for us to know.
Please provide us with your Telkom reference number as well as your contact details and email address.
Kindly provide us with the debit order description reflecting on your bank statement
In order for us to assist you accordingly.
Kind regards
NuDebt Management.
Nu Debt Management's reply07 Jun 2022, 16:27
Official
Good day,
Thank you for bringing your concern to our attention.
We strive to provide the best possible service and when you feel that it fails to meet your expectation, it’s important for us to know.
Please provide us with your Telkom reference number as well as your contact details and email address.
Kindly provide us with the debit order description reflecting on your bank statement
In order for us to assist you accordingly.
Kind regards
NuDebt Management.
Thank you for bringing your concern to our attention.
We strive to provide the best possible service and when you feel that it fails to meet your expectation, it’s important for us to know.
Please provide us with your Telkom reference number as well as your contact details and email address.
Kindly provide us with the debit order description reflecting on your bank statement
In order for us to assist you accordingly.
Kind regards
NuDebt Management.