Insulted and stressed by your incompetence

<p>Was handed over to nudebt by Telkom. I proved that Telkom was WRONG and received email from them saying they were in error and that I do not owe them anything. Forwarded that email to nudebt and spoke to consultants who confirmed that this matter will thus be closed. <br /><br />Nevertheless, received NOTICE of ADVERSE LISTING. !!!!!!!!!! And emails with subject NOTICE OF DEMAND alleging all sorts of wrongdoings on my part.<br /><br />After 45 minutes on the phone this morning, I managed to receive an email saying that the matter is closed. I then insisted on speaking to management which turned out to be the legal department. I asked for and received letter in email attachment saying "MR ........... this letter serves as confirmation that your account is close with NuDebt Management (PTY) Ltd . We confirm that no listing will commence on you name regarding the above mentioned account from NuDebt Management. Hope you find the above in good faith." My advice - do not end the call until these emails have been received.<br /><br />Unfortunately they would not apologise for the trauma and stress they have caused over past few weeks to a person who has NOT defaulted on a payment in over 40 years - in other words NEVER defaulted. There are some of us for whom this is important and to be threatened, to have fees deducted from my bank account, to be told that because of have not responded to their SMSes etc and failed to do this and that when each time I have responded immediately is insulting and upsetting. Their incompetence in dealing with this issue has been sadly reflective of the prevalence of *********** management today. (By the way, I was able to reverse the ******* debit from my bank account made by nudebt.)<br />nudebt - perhaps you can redeem yourselves a tiny bit by publicly apologising on this forum.</p>