******ing us with fees and poor service

these debt collecting companies do not want you to get out of debt. Nu debt you guys - your service is pathethic, you overcharge us for anything, i ask a statement, you charge me R24, is this even lawful. where did you inform me that this is what you will charge me. i am waiting for my payment breakdown so that i can expose you guys in the media for ******ion. you are worse than loansharks