Incompetence doesn't begin to cover it

<p>Nashua mobile went out of business in 2014.</p> <p>Complete silence and no notices / account details being sent out.</p> <p>Account was closed.</p> <p> </p> <p>Now 3 YEARS LATER, suddenly Nu Debt has started to harrass a family member of mine.</p> <p>I have tried now for months to get this resolved.</p> <p>They cannot send you the Nashua statements or invoices to prove what was unpaid.</p> <p>They have a whatsapp number that doesn't get answered for weeks on end.</p> <p>To get someone on the phone to assist is like trying to find hen's teeth.</p> <p>Management doesn't return phone calls.</p> <p>They send out mails without the reference number, then when you attempt to resolve it then they demand that you give them the reference number, and when you explain to them that you never received a reference number with the mail, they treat you like a ****.</p> <p> </p> <p>YOUR incompetence is not my problem.</p> <p>I wonder if these debt collecting companies make any money at all.</p>