1 reviews | Active since Jan 2014

15 Sept 2016, 14:55

Harrassing me and never respond

<p>Telkom owe me money but think that i owe them . I have been unable to get any response from them.</p> <p>In the meantime they have handed over the matter to NuDebt to collect. </p> <p>After numerous SMSes from them, and trying to resolve the matter with Telkom, I eventually got through to them on 30 Aug 16 - phoning from the UK.</p> <p>I followed up that telehone conversation with 3 emails - each time getting an automated response - and i have seen various people have read the email.</p> <p>But 17 days later i still have not had any human response.</p> <p>In the meantime they keep harrassing me with more and more threatening SMSes.</p> <p>They clearly have no intention to try to resolve the matter.</p> <p> </p> <p>(Please note that if you should happen to respond by telephone, you need to preceed the given number with 0044)</p>

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Replies (1)
Nu Debt Management
Nu Debt Management's reply17 Sept 2016, 09:09
Official

Good day

We acknowledge the receipt of your complaint.

Please be advised that a cancellation dispute was logged with Telkom.

We willrevert back to you once response received from Telkom

Kind Regards

NuDebt Management (PTY) Ltd