SB
Soretha B

1 reviews | Active since Jul 2011

06 Feb 2015, 09:32

HARRASMENT!!!

<br> I keep on receiving frustrating phonecalls and sms'e from you, demanding payment on the above-mentioned reference number for an outstanding TV license amount (R3747.50).<br> This is the last time I'm bringing this under your attention!!! I AM NOT MS MARABA. AND I CERTAINLY DON'T OWE ANYTHING ON MY TV LICENSE!!!!!<br> Please remove me from your data base with immediate effect. Tel ***).<br> If I ever receive another phonecall sms or any kind of communication from you in the future I will sue you for harassment!!!!<br> I don't know why I must do your job for you. Wasting 30 minutes of my time to get your contact details to let you know you have the wrong person for the 100th time now! Get the correct number for the correct person. If your admin person is not doing their job with the updates of your data base, then get rid of that person because then he is wasting your time and money and certainly does not belong on your payroll!!!<br> <br> LETTER TO THEM TODAY 6/2/15 Is there a Senior manager / supervisor that can get in contact with me. It is two years now that I'm receiving SMS's for person I'm not and for an account I don't have. I bring this under your attention at least once a mo

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Replies (1)
Nu Debt Management
Nu Debt Management's reply06 Feb 2015, 15:51
Official
Hello Sbester,

Thank you for bringing your concern to our attention.

We strive to provide you with the best possible service and when you feel that it fails to meet your expectations , it's important for us to know.

Please be advised that we did some investigation on your cell phone number and found out that due to system updates ,the number was updated by the system again automatically.

The matter was escalated to our IT Department to remove your number from our data base.

As soon as that has been done ,we will revert back to you.

Kind regards

NuDebt Management (Pty) Ltd