1 reviews | Active since Sept 2010
HARASSMENT BY CALL CENTRE AGENTS
I agreed to an arrangement with the abovementioned company to pay an amount of R410 towards my TV Licence debt. Even after paying this amount I still get threatening e-mails and smses, not to mention calls that go on through the night. What really angers me is the fact that the person will call and not talk and call again every 2 minutes and it is at night. I understand I owe what I owe but I think this borders on harassment. I am trying to keep my end of the agreement, so I do not understand why I am being subjected to such harassment. I was not even told which period am I paying for because I have never had a TV in my name since 2000. The TV that I am watching was bought by my son in his name and under his licence.<br> <br> even if I am indebted to them or their client, but I am a human being and I do have rights
We acknowledge the receipt of your complaint.
Please be advised that you arranged to pay the above mentioned account off monthly.
But you never kept with the arrangement made ,we have only received one payment in July ,that is the reason why you were still receiving e-mails and sms's
With regards to the calls received at night after 8:30 ,we share no knowledge of it as our call centre operational time is from 7 until 19:00
Kindly keep with the arrangement and pay your TV licence account as arranged.
Kind Regards
NuDebt Management (Pty) Ltd
We acknowledge the receipt of your complaint.
Please be advised that you arranged to pay the above mentioned account off monthly.
But you never kept with the arrangement made ,we have only received one payment in July ,that is the reason why you were still receiving e-mails and sms's
With regards to the calls received at night after 8:30 ,we share no knowledge of it as our call centre operational time is from 7 until 19:00
Kindly keep with the arrangement and pay your TV licence account as arranged.
Kind Regards
NuDebt Management (Pty) Ltd
