********** debit order

I was debited on the 27th of November 2018 by your company for a Telkom account which I had app**** for. I had not even received the device but I was already debited. Then in December 2018 I noticed on my telkom statements that the debit had not reflected. This was the Descriptions of the debit TELKOM8TA XYX ********** ********** 127 and ********** 17443N. User Code: 5478 User Name: Nudebt Management Pty Ltd

I obviously first contacted Telkom to ask why it was not reflecting but they could find no record of it. Then I went and contact your ********** company. Spoke to a few of your staff and they cannot find an account relating to my ID or my Telkom account number. So the question is your company's name is on the debit order so where did the money? What kind of freaking **** show are you running that you can't even tell me where money that you debited went to??????!